BeforeA customer asks about a product out of hours and by the time you reply they have bought elsewhere.
With NexuniaThe AI replies instantly with your real product, shipping and policy information.
Online sales specialist agent
Beta · add-on
An online shop that serves, recommends and closes sales for you.
With Shopify, WooCommerce or your own website: the AI knows what you sell, what you have in stock and the status of every order, and closes the sale in the conversation itself — over WhatsApp, web, email or phone.
- Shopify or WooCommerce
- Up to 1,000 products
- Payment links in the chat
What changes day to day
BeforeA fitting, pickup or consultation needs a phone call to agree a time.
With NexuniaA real appointment for fittings, pickups or consultations, booked in the same conversation.
BeforeCustomer emails pile up and nobody has time to answer them.
With NexuniaAI email drafts a reply to every message — you approve it before it is sent.
Agent modules
Catalogue and recommendations
- Always up-to-date catalogue
Up to 1,000 products synced every 3 hours from Shopify or WooCommerce, or created by hand in the panel.
- Catalogue management
The AI updates prices, products, categories and offers directly in your Shopify or WooCommerce store.
- Recommendations in the conversation
Recommends products over WhatsApp, web, email or phone using your real prices, shipping and policies.
- Product photo and linkShopify only
Sends the photo and purchase link by WhatsApp or email, even during a call.
Orders and sales
- Orders and customers
Looks up the status of an order or customer without your team having to search for it.
- Discounts and payment links
Applies the discounts you already have active and creates the payment link to close the sale in the conversation.
- Order tracking
The customer asks where their order is and the AI gives them the tracking link and status.
Performance and growth
- Link performanceShopify only
How many links the AI generated, clicks, purchase rate, attributed revenue and a re-engagement queue.
- Abandoned cartsShopify only
Abandoned checkouts feed your reactivation campaigns so you can reach that customer again.
- Stock control
Low-stock alerts and a recommendation of how much to reorder.
If your website is your own
- Chat and "We'll call you" on your site
The Nexunia chat and the "We'll call you" button embed in any website of your own; the catalogue can be created by hand in the panel.
- No shop yet?
The AI can build it for you (WordPress, GitHub Pages or Shopify) and keep it up to date by chat.
Example conversations
Illustrative example
Do you have the oak lamp in stock? I want to pay now.
Yes, 3 left. I'm sending the photo and the payment link with the discount you have active.
Payment link created
Illustrative example
Where is my order #1042?
Your order #1042 shipped yesterday. Here is the tracking link.
Status checked in the shop
Illustrative example
Can I pick it up today?
Sure, I'll hold it for 6pm. Can I have your name and an email for the notice?
Pickup confirmed · today 6pm
See it in action
Demo websites with Nexunia built in, using fictitious data.
Frequently asked questions for this sector
Can it close a sale directly in the chat?
It answers questions, shows your catalogue and, if you connect your Shopify or WooCommerce shop (beta, as an add-on), also recommends products, looks up orders and creates a payment link to close the sale.
Where does it get product information from?
From the documentation and content you give it (your website, product sheets); prices come from your catalogue.
Does it work if my site is neither Shopify nor WooCommerce?
Yes: the Nexunia chat and the "We'll call you" button embed in any website of your own, and the catalogue can be created by hand in the panel.
Shall we see it in your business?
Request early access: it's open to any business and we'll get in touch to activate it.
Request accessOther specialist agents
Available now
Restaurants
Bookings, tables, QR menu, digital waiter and kitchen.
Beta — on request
Academies and driving schools
From enquiry to enrolment, attendance and fees.