BeforeThe phone rings at peak time and nobody can answer without leaving service.
With NexuniaThe booking confirms itself by phone, WhatsApp or chat, without interrupting service.
Restaurant specialist agent
Available now
Restaurants that never lose a booking because the phone is busy.
In the middle of service, when nobody can pick up, the AI keeps confirming bookings, answering menu questions and serving in several languages — and you manage tables, menu, orders, kitchen and staff from the same panel.
- Spanish, Catalan and English
- Several calls at once
- A person always in charge
What changes day to day
BeforeRepeated questions about allergens, opening hours or whether there is a set menu.
With NexuniaThe AI answers about the menu, allergens and hours using your real information.
BeforeA foreign customer calls and nobody on shift speaks their language.
With NexuniaIt serves in Spanish, Catalan and English, regardless of who is on shift.
Agent modules
Floor and bookings
- Venue and shifts
Venue name, time zone, address and service shifts.
- Floor plan
Visual editor for tables and rooms — drag, resize and rotate.
- Table bookings
By phone, WhatsApp or web chat, created by the AI or by hand, with real concurrency protection: the same table is never assigned twice.
- Waiting list
Customers waiting for a table to free up; the AI notifies them as soon as there is one.
- Deposit
A deposit for large groups before confirming the table.
Menu and orders
- Dishes and categories
Categories, menus with validity dates, and dishes with photo and allergens.
- Menu design
Colours, logo and format of the public menu, with live preview.
- Digital menu with QR
A public web page for your menu with a QR per table, allergens and your brand — also on your own domain (menu.yourrestaurant.com).
- Digital Waiter
The AI serves from each table's QR and a human waiter confirms every order before it goes to the kitchen.
- Orders by table
Waiter order per table — open, add dishes and send to the kitchen.
- Kitchen
Kitchen queue with sent and ready orders; mark each one ready when it's done.
Team and control
- Staff and rota
Who works each shift, rotations, holidays and minimum cover.
- Stock control
Ingredients and supplies with low-stock alerts.
Example conversations
Available now
Table bookings
Our own engine with real concurrency protection: the same table is never assigned twice, even if several bookings come in at once by phone, WhatsApp and web chat.
Illustrative example
Table for 4 tomorrow at 9pm
Availability checked
I have a table for 4 at 9pm. Shall I book it?
Yes
Table booked and locked in
Available now
Digital menu and QR ordering
Your customer scans the QR code at their table and orders by chat with the AI — but a human waiter confirms every order before it goes to the kitchen. The AI never sends it through on its own, and the kitchen screen stays in sync at all times.
Illustrative example
2 orders of croquettes and a salad
Got it. Any drinks?
Sparkling water
Order sent to a waiter for confirmation
Confirmed by the waiter — in the kitchen
Available now
Deposit
The AI asks for the deposit during the booking conversation itself — you never need to request it manually — and sends the payment link by WhatsApp; Stripe or Revolut confirm the payment automatically.
Illustrative example
Booking for 8 on Saturday at 10pm
For large groups we ask for a deposit to confirm the table. I'll send you the payment link by WhatsApp.
Payment link sent
Deposit received — table confirmed
Available now
Waitlist
If there's no free table, your customer joins the waitlist — as soon as one opens up, it's offered automatically in order of arrival.
Illustrative example
Do you have a table for 2 right now?
We're fully booked right now — I'll add you to the waitlist, you're first in line.
On the waitlist
Table free — we've let you know by WhatsApp
Available now
Manual customer reactivation
Someone on your team looks up a customer who stopped coming and, with one click from the dashboard, the sales agent calls them to invite them back — different from the automatic customer reactivation engine, which is schedulable and multi-channel.
Illustrative example
Someone on your team clicks "Call" on Marta's profile
Hi Marta, I'm your restaurant's assistant — it's been a while since we've seen you, would you like to book a table this week?
Yes, Friday works great!
Booking logged after the call
See it in action
Demo websites with Nexunia built in, using fictitious data.
Frequently asked questions for this sector
Does it handle large-group bookings?
Yes. It confirms table bookings as usual and, with the deposit module, can ask large groups for a deposit before confirming; you can also have those bookings escalate straight to your team.
Can it give allergen information safely?
It answers from the information you give it (menu, allergen sheets).
Can it take orders at the table?
Yes: with the Digital Waiter the customer scans their table's QR and orders by chat, and a human waiter confirms every order before it goes to the kitchen.
Shall we see it in your business?
Request early access: it's open to any business and we'll get in touch to activate it.
Request accessOther specialist agents
Beta · add-on
Online sales
Catalogue, orders and payment links inside the conversation.
Beta — on request
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